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Online Shopping Terms & Conditions

Alcoholic Beverages

Age Requirement

You must be 21 years of age or older to purchase any alcoholic beverages from bigredliquors.com. When purchasing alcoholic beverages, you will be asked to enter your date of birth. By doing so, you attest that you are 21 years of age or older and that you are not purchasing alcoholic beverages for anyone under the age of 21. We reserve the right to require proof of age prior to or upon the delivery of any alcoholic beverage. Valid government-issued photo identification is required for age verification.

Compliance with state and local laws

By purchasing alcoholic beverages from bigredliquors.com, you accept responsibility for compliance with your local and state laws regarding the purchase and transport of alcoholic beverages.

If any portion of this site does not comply with any local or state laws, rules or regulations governing solicitation, advertising, delivery and/or transacting business in such jurisdiction, then any offers shall be void to the extent prohibited by law.

Taxes

By purchasing alcoholic beverages from bigredliquors.com, you accept responsibility for compliance with any local or state taxes relating to the purchase of alcoholic beverages.

 

Shipping & Local Delivery

Ownership and Transport of Product of Alcoholic Beverages

Unfortunately, we cannot ship alcoholic beverages and do not offer shipping services. You accept responsibility for compliance with your local and state laws regarding the purchase and transport of alcoholic beverages.

Big Red Liquors is happy to offer limited local delivery within the Indianapolis Metro area for the beverages you purchase in our store and on our site that meet our requirements for local delivery. By placing an order and utilizing the local delivery offered, you accept responsibility for all compliance with local and state laws. Alcoholic beverages are sold in Indiana only and we reserve the right to not deliver to any location of our choosing. We make no representation as to your legal right to purchase or transport wines or alcoholic beverages into or within any state.

You also attest to being at least 21 years of age, that the beverages are not being purchased for anyone under the age of 21, to having any required permit, license or permission, to having paid any fees or taxes as required by your state or local laws and that you are legally authorized to take ownership of the alcoholic beverage in the quantities ordered.

Address Accuracy

Getting your gift or order to its destination is very important to us. Please be sure to verify the accuracy of the address and phone numbers you provide us, as we cannot guarantee timely delivery in the event that any of the information you provide to us is incorrect. In the event a package is returned after multiple delivery attempts or is significantly delayed as the result of you having provided inaccurate address information, we reserve the right to refund only the value of salable items. Delivery fees are not eligible for refund. We reserve the right to make corrections to the delivery address in the event of inaccuracy or error. Fees incurred as a result of customer error are the responsibility of the customer.

Pick up or Delivery Dates and Fees

Big Red Liquors will do everything in its power and will make every effort to meet requested pick up or delivery dates. However, Big Red Liquors has no influence over weather, acts of God, restricted routes, and other circumstance of delivery, and thus cannot guarantee that the actual delivery date will be the same as requested. Additionally, delivery fees calculated at the time of purchase reflect Big Red’s good faith estimate of delivery costs. We reserve the right to change the actual delivery rates at any time and the cost will be charged to you at the time your package delivers.

Signature at Delivery

The local delivery of alcoholic beverages requires that someone 21 years of age or older be present to sign for the items. The individual signing for the product must present valid, government-issued photo identification for age verification. In the event that no one is available to sign for the items, the items will be held and delivery attempted again. In the event a package is delayed or returned after multiple delivery attempts because no one 21 years of age or older was able to sign for the package, we reserve the right to refund only the value of salable items, at our discretion. Delivery fees are not eligible for refund.

 

Terms

Acceptance of Terms of Use

Welcome to bigredliquors.com! By using this site, you are subject to the terms of use outlined below, which may be updated without notice at any time. If using our site to shop for alcoholic beverages, you represent and warrant that you are at least 21 years of age.

Accuracy of Information

Our team is dedicated to making sure your online shopping experience is as good as if you had visited us in our store. While we strive to make sure all of the information on our website (available inventory, prices, descriptions and other information) is accurate, we make no warranty as to the accuracy of information and reserve the right to correct information, even if this involves changing or canceling an existing order. In addition, we reserve the right to not honor a price on our site in the event the price is in error. We will do our best to contact you as soon as possible in the event an error or problem is discovered.

Account and Purchasing Information

By using our site, you accept responsibility for protecting and maintaining your username and password and for restricting access to your computer if you have saved your username and password. By creating a username and password, you agree to be responsible for any and all activities that occur under your username and password. bigredliquors.com values the security of your information, however, we will not be responsible for any loss or damage resulting from your failure to protect your username and password. You are responsible for notifying us immediately if you become aware of the theft, loss or unauthorized use of your username or password.

By entering information on this site, account or otherwise, you represent and warrant that:

  • If you are shopping for or purchasing alcoholic beverages that you are at least 21 years of age and that any alcoholic beverages purchased on our site are not for anyone under the age of 21.
  • You are the person you represent yourself to be.
  • You have not intentionally provided false, inaccurate or incomplete information.
  • You will maintain and keep any information pertaining to your account up-to-date.
 

Site Access

We reserve the right to limit or terminate your username, account or access to our site at any time, for any reason, with or without notice. We reserve the right to make changes to this site, including suspending or discontinuing services, whether temporarily or permanently, with or without notice, at any time. We make no warranty as to the availability, features or content of this site. We regret we cannot accept any responsibility for any loss by you or to any third party arising from lack of access or modification of service or content.

By accessing this site, you agree to indemnify and hold harmless bigredliquors.com, its subsidiaries, affiliates, officers, agents, advertisers, partners and employees from any claim or demand, including reasonable attorney fees, made by you or any third party arising from your usage of our site, our site content, the availability of our site or your violation of any of these terms of service or infringements upon the rights of another.

 

Cancellation & Return Policy

Big Red Liquors reserves the right to determine final pricing of its product. The pricing information published on the website may not reflect the prevailing pricing. When you initiate a transaction on bigrediliquors.com, a third party payment processor will charge your credit or debit card for the amount of product.

All orders are automatically processed on our secure merchant processor and sent for processing as soon as they are placed. During this process we may incur irreversible fees. Therefore, while we understand that orders might need to be changed sometimes, we cannot guarantee a full reversal of all funds.

Big Red Liquors reserves the right to cancel orders at any time and for any reason. Big Red Liquors will make every effort to notify customer of cancellation.

Returns & Refunds

No returns, exchanges or refunds, except in the event we have delivered the incorrect item or when breakage/fracture during delivery has occurred. Such issues must be reported within 7 days of delivery.

Although we are passionate about bringing you the best products available and will work towards great customer satisfaction, product quality, flavor or consistency cannot be guaranteed or warranted.